We strongly advise to create an account with us to track all orders. Once an order is placed you will receive a confirmation email. Once your order is shipped you will receive another email with tracking information. Please allow 48-72 hours for orders to be processed and shipped.

Smith and Co. Jewel Design will accept any return or exchange 14 days after purchase. To receive full refund the item must be in “like new” condition.

Email info@smithandcojeweldesign.com with the order # to start the return process.

Exchanges will be subject to shipping charges.